Terms and Conditions

Terms and Conditions for Nerdy ERP


Effective Date: September 09, 2025

These Terms and Conditions ("Terms") govern your use of Nerdy ERP, a subscription-based Software as a Service (SaaS) platform provided by Nerdware EG ("we," "us," or "our"), located at 74 Al-Nuzha Street, Inside Al-Ma’ar Building, 12th Floor, Office 133, Heliopolis, Cairo, Egypt 11757. Nerdy ERP includes modules for HRM, Accounting, Project Management, Products and Services, POS and Warehouses, CRM, Support, real-time messaging, and advanced reporting (collectively, the "Services"). By accessing or using the Services, you ("you" or "User") agree to be bound by these Terms. If you do not agree, do not use the Services.


1. Acceptance of Terms

By creating an account, subscribing to a package, or accessing the Services, you confirm that you have read, understood, and agree to these Terms, our Privacy Policy, and any other policies referenced herein. If you are using the Services on behalf of a company or organization, you represent that you have the authority to bind that entity to these Terms.


2. Description of Services

Nerdy ERP is a cloud-based ERP platform designed to help businesses manage resources through the following modules:

  • HRM Module: Employee management, payroll, and compliance tools.

  • Accounting: Invoicing, expense tracking, and financial reporting.

  • Project Management Module: Task planning, tracking, and collaboration.

  • Products and Services Module: Inventory and product lifecycle management.

  • POS and Warehouses Module: Point-of-sale and multi-warehouse logistics.

  • CRM Module: Lead management and customer relationship tools.

  • Support Module: Ticketing and multi-channel customer support.

  • Messenger: Real-time private and group chat for company members.

  • Reports System: Customizable analytics and dashboards.

The Services are provided on a subscription basis, with various packages (e.g., monthly or annual plans) requiring payment to maintain uninterrupted access.


3. Subscription and Payment

3.1 Subscription Plans

Access to the Services is provided through subscription packages, which may vary in features, usage limits, and pricing. Details of available plans are provided on our website or during the registration process. You must select a plan and pay the applicable fees to use the Services.

3.2 Payment

You agree to provide valid payment information (e.g., credit card or other accepted methods) and authorize us to charge the subscription fees as per the selected plan. Payments are due monthly or as specified in your plan. All fees are non-refundable except as required by law or expressly stated in these Terms.

3.3 Non-Payment

Failure to pay subscription fees by the due date may result in suspension or termination of your access to the Services. We will notify you of any payment issues and provide a grace period (e.g., 7 days) to resolve them before suspension. Upon termination, your data may be retained for a limited period (e.g., 30-90 days) for reactivation, after which it may be deleted in accordance with our Privacy Policy.

3.4 Plan Changes and Cancellation

You may upgrade, downgrade, or cancel your subscription through your account settings. Changes take effect at the start of the next billing cycle. Cancellation does not entitle you to a refund for unused portions of the subscription period, and you remain liable for any outstanding fees.


4. Account and Use of Services

4.1 Account Creation

To use the Services, you must create an account and provide accurate information (e.g., name, email, company details). You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.

4.2 Authorized Use

You may use the Services only for lawful purposes and in compliance with these Terms. You agree not to:

  • Use the Services to store or transmit malicious code, viruses, or unlawful content.

  • Attempt to gain unauthorized access to the Services or related systems.

  • Reverse-engineer, decompile, or otherwise attempt to extract the source code of the Services.

  • Resell, sublicense, or distribute the Services without our written consent.

4.3 User Content

You retain ownership of any data, content, or materials you upload to the Services ("User Content"). By uploading User Content, you grant us a non-exclusive, worldwide, royalty-free license to use, store, and process it as necessary to provide the Services. You represent that you have the right to upload such content and that it complies with applicable laws.


5. Intellectual Property

The Services, including all software, designs, trademarks, and content (excluding User Content), are owned by Nerdware EG or its licensors and are protected by intellectual property laws. You are granted a non-exclusive, non-transferable, revocable license to use the Services for your internal business purposes during the subscription term, subject to these Terms.


6. Termination

6.1 By You

You may terminate your subscription at any time through your account settings, subject to the payment terms in Section 3.

6.2 By Us

We may suspend or terminate your access to the Services if you:

  • Fail to pay subscription fees.

  • Breach these Terms.

  • Engage in activities that harm the Services, other users, or our reputation.

Upon termination, your access to the Services will cease, and we may delete your data after a retention period, as outlined in our Privacy Policy.


7. Disclaimers and Limitation of Liability

7.1 Disclaimers

The Services are provided "as is" and "as available" without warranties of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not guarantee that the Services will be uninterrupted, error-free, or secure.

7.2 Limitation of Liability

To the maximum extent permitted by law, Nerdware EG, its affiliates, and their respective officers, employees, or agents will not be liable for any indirect, incidental, special, consequential, or punitive damages arising from or related to your use of the Services, even if advised of the possibility of such damages. Our total liability for any claim will not exceed the amount paid by you for the Services in the preceding 12 months.


8. Indemnification

You agree to indemnify and hold harmless Nerdware EG and its affiliates from any claims, damages, or expenses (including reasonable legal fees) arising from your use of the Services, violation of these Terms, or infringement of any third-party rights through your User Content.


9. Governing Law and Dispute Resolution

These Terms are governed by the laws of Egypt, without regard to conflict of law principles. Any disputes arising from these Terms or the Services will be resolved through negotiation or, if necessary, in the courts of Cairo, Egypt. You agree to submit to the exclusive jurisdiction of these courts.


10. Changes to These Terms

We may update these Terms to reflect changes in our Services or legal requirements. We will notify you of material changes via email, in-app s, or by posting the updated Terms on our website. Your continued use of the Services after such changes constitutes your acceptance of the revised Terms.


11. Contact Us

For questions or concerns about these Terms, please contact us at:

Nerdware EG
74 Al-Nuzha Street, Inside Al-Ma’ar Building, 12th Floor, Office 133, Heliopolis, Cairo, Egypt 11757
Email: info@nerdware-eg.com
Phone: +201050922099